SHIPPING & RETURNS
EXPRESS SHIPPING: Express shipping costs $12 and is available on all orders within Australia and takes 1-2 business days. Express shipping orders are sent by Australia Post and come with tracking.
NEXT DAY / PLATINUM DELIVERY: Next day delivery costs $20 and is available on orders to our customers in Australia who live within the metropolitan areas of Sydney, Melbourne, Brisbane, Perth, Adelaide, Canberra, Hobart and Darwin. You need to order before 3pm, Monday to Thursday for Guaranteed Next Day Delivery.
INTERNATIONAL: Mane Hair Supplies ships to customers around the world AUS POST. $20 Standard shipping with tracking.
WHAT IS YOUR RETURN / EXCHANGE POLICY?
We offer a 7 day exchange policy (As our tape adhesive can change due to climate conditions so all orders must be sent back within 7 days.) , where you can return the order to us for a refund or exchange for a different product. The product must be unused, in its original packaging, and in the same condition as when you received it. If we receive the package back and there is any sign of tampering, the product will be sent back at customers expense.
After 7 days of receiving your product NO refunds / change of minds will be issued.
Returns can take up to two weeks to be processed.